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Deliver frictionless and personlized voice experiences with

Elloe.AI

POWER UP Your Contact Center

positive customer experience.”

quality. This consistency ensures a

streamlined and handled with utmost

agents guarantees inquiries are

“Utilizing Elloe.AI with chat- and voice

CEO Duisburg-IT, Head of IT, DVV

Stefan Soldat

agents.”

further innovative developments of voice

integration, live chat integration, and

ground with first-of-its-kind bot-to-bot

“With Elloe.AI, our team breaks new

Experiences, E.ON

Technical Lead Conversational

Stefania-Catalina Baincescu

use.”

of integrations, flexibility, and ease of

best solution on the market in terms

“For voice interfaces, Elloe.AI is the

CEO and Founder, Calen.ai

Irakli Beselidze

What Our Customers Have to Say

Empower Agents to Speak

any Language

barriers,

Multilingual Voice AI Agents don’t stop at pure self-

globally.

ensuring seamless support for customers

enable service agents to effortlessly bridge language

service. Our robust real-time translation capabilities

facilitates follow-ups and drives productivity.

time support to service agents. Automated call wrap-up

Voice AI Agents can monitor live calls and provide real-

Agent and AI Teamplay

infrastructure.

Ensure data privacy with GDPR-compliant voice

handle tens of thousands of concurrent live calls.

Prepare for any workload arrival with the ability to

Enterprise-Grade Voice Automation

transactional queries end-to-end.

Conversational IVR or tackle informational and

Authenticate and prequalify customers using

Improved Call Containment

contact profiles.

customer journey context with CRM data and built-in

Tailor every engagement by incorporating the wider

Personalized Interactions

Load More

male

Alex

English (US)

Cloned

Assistant

male

Dan

Dutch (NL)

Professional

Telco

female

Ana

Spanish (ES)

Helpful

Banking

female

Stephanie

German (DE)

Friendly

Logistics

male

Dave

English (UK)

Excited

Retail

female

Kim

English (US)

Soft

Airlines

1

00:47

0

With Elloe, craft natural-sounding interactions like never before with state-of-the-art speech technology.

Handle high-volume phone queries and fast-track problem-solving – all while building a personal connection.

Deepen Emotional Connections

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Integrated Ecosystem

Easily connect our Voice Gateway to

any contact center and telephony

system. Use pre-integrated, best-of-

breed speech services or create and

connect your custom speech model

effortlessly.

Voice Intelligence

Provide natural responses with

leading-edge NLU and GenAI.

Design the perfect voice for your

use case and effortlessly speak

customers’ language leveraging

inbuilt machine translation – 100+

languages.

Advanced Call Control

From barge-in and DTMF handling

to recording and seamless agent

handoff, Elloe’s robust voice

functionalities let you create rich,

complex interactions. Easily initiate

outgoing calls with answering

machine detection (AMD) capability.

Flexible Deployment

Use Voice Gateway as part of your

Elloe’s cloud account, managed

AI service, or dedicated on-premises

deployment. We provide complete

system monitoring with fine-

grained data on call traffic history

and proactive alerts.

better focus on customer service experiences.

infrastructure of choice without expensive rip-and-replace and IT hassle, helping you

Elloe Voice Gateway enables turnkey connectivity into your CCaaS and CPaaS

Voice Gateway Built for Contact Center AI

monitoring

scalability, and system

Enterprise-grade security,

TTS metadata

Live transcription with

translation and transition

Seamless multilingual

and metadata

routing using SIP headers

Call classification and

incremental dialogues

Recognition for flexible

Continuous Speech

Language (SSML)

Speech Synthesis Markup

Configurable voice using

mix-and-match

choice and possible NLU

STT / TTS services of

tools

native voice authoring

Agile flow editor with

call handling

Inbound and outbound

Full-Featured Voice Gateway

Take the guesswork out of your AI workforce performance and

create the best voice services while having the best time doing it.

your voice agents

Preview and fine-tune audio experiences while building

flow at speed

QA real-world user experiences and optimize your service

TTS metadata

Follow and debug live calls with real-time STT scripts and

optimizing phone interactions has never been easier.

With Elloe’s low-code AI flow editor and voice authoring tools, designing and

VUX Design Made Easy

successful intent recognition

99.7%

supported

concurrent conversations

25K+

increased NPS

+37%

connectivity, and best-in-class speech technology to help you scale

world-class voice experiences

Elloe Voice Gateway brings together market-leading AI, native voice

Unlock Hyper-Realistic, Lifelike

Voice Interactions at Scale

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