during unexpected spikes in traffic.

scaling, you’ll deliver excellent customer service even

With over 25k concurrent sessions and easy

Effortlessly Handle High Volume

30+ voice and digital channels out-of-the-box including

Instagram, Facebook, iMessage and more so customers

get help where it’s most convenient for them.

Help Customers on Social Media

& Messaging

Elloe’s integrations and multimodal features enable

customers to easily and securely make payments during

self-service or support interactions.

Secure Payments within

Channels

Scale Great Experiences

Intelligent AI agents help customers and assist your agents.

Turnkey Solutions for Telco Customers

And more…

Compare Plans

Make Payments

Management

Account

Configure Router

Order Hardware

Billing Questions

Change Address

Plan

Upgrade/Change

Order Service

Preloaded with Industry Data

entities to speed up design and deployment.

AI Agents, with pre-trained intents, flows and

mobile devices, service requests, plans and more.

Prebuilt lexicons with the most used terms, for

Pretrained on Telco Terms

Automated, Personalized

Experiences

management, upgrades and help with hardware.

processes like changes to service, account

 Automate and personalize common customer service

Don’t Start from Scratch.

Start with Elloe.

EXPLORE OUR PLATFORM

HIRE AN AI AGENT

The choice is yours

Shape the future of customer

service, today

systems worldwide.

the largest data center

Additionally, it is one of

region.

Arabia, as well as the

coverage in Saudi

networks, providing

largest wireless

Mobily is one of the

About the

Customer

Employees: 4,300

Revenue: $ 3.9b USD

Customers: 1.2 million

Arabia

Headquarters: Saudi

Telecommunications

Industry:

Fast Facts

desk and HR systems

integrated into service

on MS Teams and

Employee support bots

systems

Integration into internal

on 8 channels

Customer-facing bots

Use Case

satisfaction.

Increase in customer

social channels.

and payments through

Automated self-service

minutes to 6 seconds.

decreased from 20

First response time

Results

Human-Like Conversations

Fully understands customer intents, context, and

sentiment to provide tailored service around their exact

needs.

Enterprise Knowledge

Pretrained in your support knowledge, industry know-

how, and enterprise systems for superior query

resolution.

Multilingual Proficiency

Fluent in over 100 languages to help customers in their

native language.

Enjoy the best of both worlds: the control, integrations, and reliability of

Conversational AI combined with the unmatched flexibility of Generative AI

in an AI Agent.

Lead Your Industry in CX

with Elloe

deliver reliable enterprise-grade customer service at scale.

Customers expect service as fast as their 5G iPhone. AI Agents can

It has reduced their first response time from 20 minutes to

just six seconds and improved customer experience,

provided crucial insights into customer behavior and

decreased contact center workload.

Mobily’s virtual agent

inquiries, subscription services, payments, and complaint

handling for over 1.2 million subscribers.

platforms, managing tasks such as billing, balance

operates across multiple social

Mobily sought to minimize customer response times and

reduce the load on their contact centers. They selected

Elloe, drawn to its scalable architecture, easy integration,

and low-code capability, which enables faster, autonomous

development of conversational services by their CX team.

99.5% Faster Response Times

SEE A DEMO

have to be! 

Most customer service is dial-up in a fiber-optic world. Yours doesn’t

with AI Agents

Service

Upgrade your Customer

AI Agents for Telecommunications

SEE A DEMO

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