AI-first customer service platform

The most powerful AI Agent for customer support. Deliver natural conversations, improve resolution rates and lower costs across every interaction

Forrester

Conversational AI

Deloitte

Technology Fast 500

Fast Company

Next Big Things in Tech

Globe & Mail

Top Growing Companies

Continuous AI Learning

Adaptive AI Learning: Understand Every Customer, Every Time

Elloe is built on top of ML and NLP/NLU that recognizes what your customers say even if they speak colloquially. It collects valuable information, resolves common customer issues, connects people to the right agents and does more, all by itself. Unless the bot doesn’t understand a query, your human agents can spend time focusing on important tasks. We bet that’s a rarity.

Built-in Support for Multiple Languages

Multilingual Support: Embrace Every Customer

Forget limiting yourself to one language! Elloe speaks over 200 languages, letting you connect with customers worldwide. Show them you care by speaking their language and watch your global reach and customer loyalty expand.

Omnichannel Experience

Personalized Service on Any Channel

Customers expect support on their terms. Elloe delivers a unified omnichannel experience, providing exceptional service through digital platforms (MS Teams, Slack, Zoom Chat) and communication mediums (Voice, SMS, Email, WebChat, Social, etc.). It’s one platform for all your customer interactions, making things easy for both you and your agents.

Voice-Enabled IVR

Empower Customers Digital and Voice Self-Service

Elloe’s AI Voice Agent is like a friendly assistant for your customers. It tackles common inquiries quickly, reducing wait times and frustration. Plus, it mimics natural conversation patterns, creating a positive experience. This frees up your agents to focus on more complex issues and build stronger customer relationships. Elloe’s self-service features include:

Intelligent Routing

Auto-Triage and Prediction: The Perfect Agent, Every Time

Elloe ensures every customer reaches the best agent for their needs. No more getting bounced around! We use smart AI routing to prioritize based on factors like VIP status, customer lifetime value, or even churn risk. This means happier customers and a more efficient contact center for you. Elloe’s smart matching offers:

Reporting & Analytics

Unlock Powerful Analytics & Gain Valuable Insights

Knowledge is power, and Elloe empowers you with the data you need to make informed decisions. Gain a deeper understanding of your customer interactions with our comprehensive analytics suite.

Total Customers

We helped businesses to grow fast

Total active user
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Impressive!
5/5

“Using this SaaS has transformed our user workflow. We couldn’t be happier This is SaaS has simplified our data.”

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Cameron Williamson

Web Designer